Terms & Conditions

1. Terms of Use

Tonersupermart.ca developed and maintains our website (the Site) and currently allows access to the Site free-of-charge to users who agree to abide by the terms and conditions of this Agreement. We operate our website and do business in Ontario, Canada. By doing business with us you agree that all disputes, regardless of whether we are the plaintiff or defendant will be settled in a court of competent jurisdiction for the Ontario.

We reserve the right to change the nature of this relationship at any time, and to revise these guidelines and Terms and Conditions from time to time as we deem necessary. Any user that violates the terms of this Agreement will have their access canceled and they may permanently be banned from using the Site and any interactive services that we offer. You should check these terms and conditions periodically. By using the Site after we post changes to these Terms and Conditions, you agree to accept those changes, whether or not you actually reviewed them.

Entering the Site will constitute your acceptance of these Terms of Use.


2. Who May Use Our Website


We encourage all person over the age of eighteen to enjoy the Site and we do not discriminate on the basis of age, race, national origin, gender, sexual orientation or religion.

No person under the age of 18 should use the Site. We strongly encourage all parents and guardians to monitor the Internet use of their children. Use of the Site by any user shall be deemed to be a representation that the user is 18 years of age or older.


3. Check Orders


Check orders are only shipped after the check clears. Please allow five-business days after we receive your check for your shipment to take place. Please note we charge either $15 or the maximum allowable by law for all dishonored checks.


4. Our Advertising Partners

For some products that we offer we have teamed up with leading companies to bring you quality services and products. Our reference to them as an Advertising Partner does not mean that we are partners with these companies in the legal sense, merely that we are working with them to offer products and services to you.

All companies that we feature on our site are solely responsible for their own obligations to you and while we are not legally responsible for their obligations, be assured that we will always assist you in dealing with them should any issues arise.


5. Electronic Markers – (Cookies)


Cookies are small encrypted data files (containing references to user ID information supplied by the user and stored on our secure servers) that may be placed in your hard drive once you have accessed our site. We use cookies to enhance your shopping experience with us. The Cookies are used to keep track of your shopping cart and if you have become a member will remember your password so you do not have to re-enter it each time you visit the Site. (Note – when we say password we mean your password to our membership site, NOT to your computer or e-mail account). To learn more about how we protect customer information, please review our Privacy Statement.


6. Restrictions on Use of Copyrights and Trademarks


This Site and all materials on the Site, including, but not limited to the sales copy, navigational aids, images, illustrations, and logos are either our or our affiliates and licensors property and are protected from unauthorized copying and distribution by copyright law, trademark law, international conventions and other intellectual property laws. If you desire to use these properties, you must obtain our written consent prior to your use.


7. Disclaimer About Links We Offer to Other Sites


We do not control any of the sites that may be linked to from the Site and therefore we are not responsible for the content of any sites that may be linked to the Site. These links are here only as a convenience to you and you access them at your own risk. In addition, we do not expressly endorse any product or service merely by virtue of having a link to their site.


8. Your Privacy Rights – How We Protect Your Information


We are very concerned about privacy matters for our customers and have a separate section of our website devoted entirely to our policy regarding protecting your policy. Please review our Privacy Statement. By using our website you are also agreeing to abide by our Privacy Policy.


9. Taxes


Prices on the website do not include sales tax or any other customs duties, use, value added, excise, federal, state, local or other taxes. Quebec residents will be charged sales tax GST and QST, and residents from other provinces will be charged sales tax GST or HST.


10. Terms of Limited Warranty

In addition to our 365 days warranty, we at tonersupermart.ca also warrant to the original customer purchasing such products directly from tonersupermar.ca that all products sold will be free from defects in materials and workmanship affecting form, fit and function. We have to limit any claim under this warranty to the customer who purchased such product and only while such customer owns such product. The Limited Warranty covers only defects arising under normal use and does not include malfunctions or failures resulting from misuse, abuse, neglect, alteration, problems with electrical power, usage not in accordance with product instructions, acts of nature or improper installation or repairs made by anyone other than tonersupermart.ca. Any claim with respect to such products where the purchaser seeks a refund of the purchase price must be made 30 days from the original date of shipment by tonersupermart.ca. The purchaser can make claims to receive replacement product for a period of one-year from the original date of shipment by tonersupermart.ca. ALL DISPUTES ARISING OUT OF OR RELATED TO THE LIMITED WARRANTIES SET FORTH HEREIN (CUSTOMER DISPUTES) SHALL BE GOVERNED BY THE LAWS OF THE PROVINCE OF ONTARIO Canada.


11. Limitations




12. Disclaimer of Liability




13. Return Procedures


If you need to return any product(s) purchased from tonersupermart.ca then you must FIRST obtain a Return Merchandise Authorization (RMA) number by simply submitting your request by our online customers inquiry form, or calling us by our toll free number 1-866-927-6805 (Est time 10AM to 6PM, Monday to Friday). This is a simple process and is described fully in the return merchandise section. To see the complete list of procedures for returning merchandise – Please check – Refund and Exchange Policy.


14. Manner of Refunds


Unless specifically requested and authorized by us, refunds will be issued in the same manner as payment was received.


15. Undelivered Products


We understand that you want to get your order a quickly as possible, but unfortunately sometimes there is a delay caused by the carrier used to deliver products. Because of this we have a 15-business-day waiting period before any product will be resent.


16. Restriction Against Component Resale


We are in the business of selling products to the persons that will use them. If you plan to resell our products please give us a call. Since this is a retail website we require that the customer agree that they will not engage in the business of reselling components purchased from tonersupermart.ca, or remove components from product for resale, except upon express prior written authorization of tonersupermart.ca. Any resale of product or components will void all guarantees and warranties.


17. Assignment


Customer may not assign its rights or obligations hereunder without the express prior written consent of tonersupermart.ca.


18. The Foregoing Represents the Entire Agreement


These terms and conditions constitute the entire agreement between tonersupermart.ca and the customer regarding any sale these terms expressly supersede and replace any prior or contemporaneous agreements, whether written or oral, relating to said sale, including any terms and conditions on any of customer’s documents or purchase orders. ANY ADDITIONAL, DIFFERENT OR CONFLICTING TERMS AND CONDITIONS ON ANY SUCH DOCUMENT ISSUED BY CUSTOMER AT ANY TIME ARE HEREBY OBJECTED TO BY tonersupermart.ca, AND ANY SUCH DOCUMENT SHALL BE WHOLLY INAPPLICABLE TO ANY SALE MADE HEREUNDER AND SHALL NOT BE BINDING IN ANY WAY ON tonersupermart.ca. This agreement shall be binding upon the heirs, successors and assigns of the parties hereto. If any provision of this agreement shall be held to be invalid or unenforceable, the remainder of this agreement shall remain in full force and effect.


19. Severability of Sections


If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.


20. Disclaimer of Picture and Photo Displayed in the web-site


All brands, trademarks and pictures are for descriptive purposes only and are the property of their respective owners.

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